At the beginning i found it very difficult to understang, there were many words in terminology that i have never heard before, but as the time continued i started to enjoy and applying some computer training that i had in the past (cut and paste, but not many many).
What i really enjoyed the most was Wickis. I can see that it won't be very difficult to pply this concept in the future. It is easy to understand and as a library officer i like share knowledge, get involved with ideas and seeking help if i needed the most. If you want to fulfill something in life or at work, your enthusiasm and dedication must be endless and you will achieve your goals.
I know that there is a very high porcentaje of our borrowers who don't want to apply or hear the word Technology, and we musn't forget that we as a human being like to interact with people rather then pressing a button.
Nevertheless we can not ignore the word of technology...it is the future in our libraries.
I would like to thank my organization who gave the opportunity to do this training, The State Library and also the staff of Yarra Plenty for their great effort an time consuming to get this training in place.
Good Bye and thank you all
Friendly
2 comments:
What Superior Customer Service Means
Word-of-mouth referral is the most effective form of promotion. It costs nothing and carries a lot of credibility as it is based on personal experience.
Best practice to promote your organizacion it is "WORD OF MOUTH" and i have been practicing this theory throughout my working career.
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